Jim’s key offering is in assisting companies with ‘managing the message,’ which means transforming the way that everyone in an organization engages with customers and finding that ‘sweet spot’ between the message, the messengers and management where your customer communications are clear and cohesive.In his speaking engagements, Jim offers business insights with energy and humor. Attendees come away both informed and inspired, and with action items they can implement immediately.

In his consulting work, Jim provides assistance that is objective, informed and clear. He helps to clearly articulate a company’s goals, then creates concrete strategy and tactics to achieve them.

Jim also shares business insights with the public, through columns, articles, interviews and videos – and literally wrote the book on marketing.

Take a look at his new site, and let us know what you think!